Privacy Policy
Last updated: October 4, 2026
This Policy explains what data we process when you use MADRE SELVA, why we use it, who we share it with and what rights you have.
1. Controller
The data controller is Emmanuel Santiago Suarez (CUIT 20-30959286-8), owner of MADRE SELVA, with address at Independencia s/n, San Carlos (ZIP 3306), Corrientes, Argentina. Contact: contact@madreselva.pro.
2. What data we process
- Registration data: name, email, password and preferred language. The password is managed by our authentication provider and stored encrypted: we do not have access to it.
- Business data: name, country, currency, time zone and the information you enter (for example, products, recipes, costs, production, sales, orders, customers and team).
- Subscription data: plan, status, dates and payment provider identifiers. We do not receive or store your full card details.
- Platform usage: actions in the app (for example, the start of your trial) that we record to operate and improve the service.
- Technical information: IP address, browser, device and technical and security logs generated when you use the service.
- Communications: the messages you send us.
3. Why we use it
- To create and manage your account and confirm your email.
- To provide the service and show your business information.
- To manage the free trial, subscription and payments.
- To send you necessary service emails (account confirmation, notices about your plan or important changes).
- To support you and answer your questions.
- To protect the security of the service and prevent abuse.
- To improve MADRE SELVA based on usage information.
- To comply with legal obligations.
We do not sell your personal data and we do not use it for third-party advertising.
4. Legal basis
We process your data to perform the contract you accept when you create your account, for our legitimate interest in keeping the service secure and improving it, to comply with legal obligations and, where applicable, with your consent, in accordance with the law applicable in your country.
5. Browser storage
The app stores in your browser the information needed to keep you signed in and remember preferences such as language. We currently do not use advertising cookies or third-party tracking tools.
6. Providers that help us deliver the service
We share data only with providers needed to operate MADRE SELVA. This may include providers of technology infrastructure, hosting, storage, authentication, communications and payment processing, which process data under our instructions and/or their own security and privacy obligations.
We may also share data if required by law or by a competent authority.
7. International transfers
Some providers may process data outside your country (for example, in the United States or Brazil). In those cases we rely on the contractual and security safeguards offered by those providers.
8. Retention
We keep your data for as long as necessary to provide the service and to comply with legal, tax, security, fraud-prevention or claims-defence obligations (for example, billing records). After that it is deleted or anonymized, as appropriate.
9. Security
We use encrypted connections (HTTPS), separation of each business’s information through database access rules, and restricted access to administrative information. No system is completely infallible: if an incident affects your data, we will inform you as required by law.
10. Your rights
You can ask to access, correct, update or delete your data, get a copy of it, object to or restrict certain uses, and withdraw your consent where applicable. Write to contact@madreselva.pro from your account email and we will reply within the legal deadlines.
You may also lodge a complaint with the competent authority where applicable law provides for that right.
11. Data about other people that you enter
If you enter data about customers, suppliers or team members, we process it only to provide the service to you. You are responsible for informing those people and for having the right to enter their data.
12. Minors
MADRE SELVA is a service for businesses and is not directed at minors. If you become aware that a minor has given us data, write to contact@madreselva.pro.
13. Changes to this Policy
We may update this Policy. If a change is significant, we will notify you by email or in the app. The date of the last update appears at the top of this page.
14. Contact
For any privacy questions, write to contact@madreselva.pro.